Agentic Commerce for SMEs

Can AI find your shop – and buy from you?

AI shopping assistants like ChatGPT, Gemini and Copilot already recommend and buy products. If you don't provide machine-readable data, you're simply invisible to them. Findary Catalog makes your business agent-ready – with no IT project and no changes to your shop.

✓ Managed service ✓ DNS change in under 5 minutes ✓ Your CMS stays untouched ✓ One source, four AI channels
The starting point

Your shop is running. And that's exactly the trap.

It looks good, it sells, the numbers seem normal. No error, no warning. That's precisely why hardly any SME notices that the path to purchase is shifting fundamentally – and that a growing share of customers no longer reaches you at all.

B2B or B2C – the mechanism is the same. Pick your industry:

The silent loss · Building materials (B2B)

A site manager needs material. He used to call the merchant or browse the online shop. Today he asks his AI assistant: "Find me fire-rated plasterboard, fire resistance EI 30, 12.5 mm, for 400 m², deliverable this week to the Zurich area." The assistant names three suppliers. If your catalogue doesn't carry fire-resistance class, board thickness and delivery area as structured attributes, you're none of them.

No enquiry. No quote. No entry in your analytics. You simply don't appear in the answer.

The silent loss · Industrial supply (B2B)

A maintenance technician is looking for a spare part. He used to leaf through catalogues or the supplier's ERP. Today he asks his AI assistant: "I need a deep-groove ball bearing, 20 mm bore, stainless steel, IP67, rated to 120 °C, 50 units ex stock." The assistant names three sources. If your data lacks dimensions, material, protection rating and temperature range as structured attributes, you're none of them.

No enquiry. No quote. No entry in your analytics. You simply don't appear in the answer.

The silent loss · Socks (B2C)

A customer is looking for socks. She used to type "merino hiking socks" into Google and browse the shop. Today she asks her AI assistant: "Show me warm merino hiking socks, size 42–44, seamless toe, under CHF 30." The assistant names three products. If your catalogue doesn't carry material content, size, seam type and price as structured attributes, you're none of these three.

No click. No bounce. No entry in your analytics. You simply don't appear in the answer.

The silent loss · Electrical supply (B2B)

An electrician needs a component. He used to flip through the wholesaler's catalogue. Today he asks his AI assistant: "Find a residual-current circuit breaker, type A, 40 A, 30 mA, 2-pole, available ex stock." The assistant names three suppliers. If your data lacks trip type, rated current, trip current and number of poles as structured attributes, you're none of them.

No enquiry. No quote. No entry in your analytics. You simply don't appear in the answer.

No warning signal

Nothing flags the loss

No error message, no ranking drop, no empty page. The lost revenue shows up in no dashboard and no analytics view.

Deceptive completeness

The data looks "done"

To a human, the product page looks complete. You can't tell from the outside that the machine is missing the hard attributes.

A quiet shift

It happens gradually

Customer by customer, query by query. By the time the effect is felt, the competitor with clean data has long taken the spot in the answer.

In short: the problem isn't that something broke. It's that something new emerged – and most SMEs don't yet appear in it.

The data dead-end

Autonomous commerce is here – and most SMEs aren't ready

The world without the AI lens ran on human-machine interaction and SEO. With AI assistants the logic changes fundamentally: what matters is no longer rankings, but hard, structured product attributes.

01 · The new reality

AI is already buying

Gemini, ChatGPT and Copilot act as shopping assistants. The "big players" deliver clean feeds – the "small ones" lag behind. For AI agents, only what is machine-readable exists.

02 · The origin

The problem is at the source

Excel lists, ERP silos and misconfigured PIMs. Modern shop systems are technically capable – but only as good as their raw data. Incomplete data can't produce valid machine protocols.

03 · The consequence

Invisibility in commerce

AI selects only hard attributes like dimensions, certifications and age ratings. Findability in the classic sense no longer equals visibility. Without structured data, you risk losing both visibility and revenue.

Why now

The window is open – but it's closing

The protocols are stable enough to build on: ACP has been live since September 2025, UCP since January 2026. Enterprise providers already serve large accounts – the SME segment is still largely unserved.

+4,700%
Increase in traffic from generative AI to retail sites (Adobe Analytics, US, July 2024 – July 2025). An international early signal now reaching European markets too.
15×
Growth in orders from AI-powered searches in 2025 (Shopify, global). A directional figure – not market-specific.
4 channels
JSON-LD, GMC, UCP and ACP – served simultaneously from a single maintained data source.
The solution

Findary Catalog: One source. Four AI channels. As a managed service.

Findary Catalog maintains an enriched product catalogue as the single source of truth and serves it simultaneously to every relevant AI channel. No CMS access, no developer on your side – we handle setup, enrichment and ongoing operation.

Visibility

Across every AI surface

Your products become discoverable by ChatGPT, Gemini, Google AI Mode, Copilot and Perplexity at once – across every relevant protocol.

Data quality

Rich product objects

Dimensions, age ratings, certifications, material, compatibility. AI extraction plus human review – a verified dataset, not an AI guess.

Operations

Protocol maintenance included

ACP and UCP keep evolving. As a managed service we keep feeds and manifests current centrally – you never have to track anything.

Head start

Early in the answer

The SME segment is still barely present in AI answers. Those who deliver structured data today are in the answer before competitors catch up – and stay there.

How it works

The automated edge layer in five steps

From capturing your storefront to simultaneous delivery – without touching your existing systems.

01

Server scan

Capture the storefront – no system access. Names, SKUs, prices, images, free-text descriptions.

02

AI extraction

Isolate attributes via LLM – with confidence scores. High confidence automatic, low flagged for review.

03

Gap analysis

Find missing, critical parameters – prioritised by what blocks publication.

04

Human in the loop

Experts fill and verify – from manufacturer datasheets, supplier data and research.

05

Delivery

All AI channels simultaneously. Change one attribute and all four channels update from a single source.

Zero infrastructure touch

Your existing infrastructure keeps running undisturbed

The structured data is injected at the network edge. Your website serves the same HTML as before – every product page additionally carries a complete, enriched data block for AI agents.

Interfaces

Four channels for agentic distribution

JSON-LD / Schema

Website crawlers

Machine-readable product objects for crawling agents like Perplexity.

Google Merchant Center

Gemini & AI Mode

The standard feed for Google Shopping and Google's AI surfaces.

UCP Manifest

Google · Shopify

Universal Commerce Protocol – backed by Visa and Mastercard.

ACP Feed

OpenAI / ChatGPT

Agentic Commerce Protocol – from OpenAI and Stripe.

Differentiation

Phase 1 vs. Phase 2

Two stages of agentic commerce – with clear priorities for SMEs.

Phase 1

Discovery

The immediate, unavoidable opportunity for SMEs: being found and recommended by AI agents.

Stay invisible to AI here and you won't even make it into Phase 2.

Phase 2

Transaction

Fully automated purchases with no human click – the agent buys directly in the chat.

Technically highly complex and currently mostly happening in the US. The sensible next step – later.

The value proposition

Minimal effort. Full efficiency.

Minimal effort

Time & budget saved
  • ✓ No IT project, no internal resources tied up
  • ✓ CMS and codebase stay untouched
  • ✓ Fast time-to-market instead of months-long projects

Full efficiency

AI and human in the loop
  • ✓ Automatic extraction with confidence scores
  • ✓ Human review for verified data
  • ✓ One source for four AI protocols
The decisive difference: enterprise solutions assume clean, structured data already exists. Findary Catalog solves the problem before that – for most SMEs the data doesn't yet exist in structured form at all.
Effort and cost

Manageable to start. Predictable to run.

Findary Catalog is neither an IT project nor an enterprise PIM. Getting started is measured in hours, not months – and ongoing operation scales with the size of your catalogue.

1 · Intro call
20 minutes
no obligation
  • ✓ We show you live how AI agents see your shop today
  • ✓ Clarify shop system, catalogue size and data situation
  • ✓ A concrete quote within two days
2 · Individual setup
15 to 20 hours
consulting and setup, one-off
  • ✓ Assessment and catalogue scan
  • ✓ Enrichment and gap analysis of your product data
  • ✓ Activation on all four AI channels
3 · Ongoing operation
Monthly licence
based on catalogue size and data volume
  • ✓ Operation of the edge layer and feeds
  • ✓ Protocol upkeep as ACP, UCP and GMC evolve
  • ✓ Continuous updates for new or changed products

The licence depends on how many products and variants your catalogue holds and how often the data changes. That's why we don't quote a flat figure, but a binding one after the intro call – with no hidden items.

Ready for the next step?

Make your business agent-ready

In a no-obligation intro call we'll assess how visible your products are to AI agents today – and what it takes to change that.

Or simply email: bernardini@bspublic.ch
About us

Bernardini + Schnyder GmbH

We guide SMEs into agentic commerce in practical terms – from the initial assessment to running Findary Catalog day to day. Observational, not preachy; concrete, not abstract.

Bernardini + Schnyder GmbH
Falkenstrasse 27
8008 Zurich, Switzerland
+41 43 311 04 40
bernardini@bspublic.ch
www.bspublic.ch